Refund Terms for EXOVORTAN

1. Introduction

EXOVORTAN prioritizes customer satisfaction and strives to provide high-quality products. This Refund Terms document outlines the conditions under which we offer refunds and the process for requesting them.

2. Eligibility for Refund

To be eligible for a refund, your request must meet the following criteria:

• The refund request is made within 30 days of purchase.
• The product is unused, undamaged, and returned in its original packaging.
• Proof of purchase from EXOVORTAN is provided.

3. Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Downloadable software products
• Customized or personalized items

4. Refund Process

To initiate a refund, please follow these steps:

• Contact our customer support at [email protected] to request a refund.
• Include your order number and the reason for the refund request.
• Our team will review your request and respond within 5 business days.
• If approved, you will receive instructions on how to return the product to EXOVORTAN.

5. Refunds

Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

6. Late or Missing Refunds

If you haven’t received a refund yet, please:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at [email protected].

7. Changes to Refund Terms

EXOVORTAN reserves the right to update these refund terms at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

8. Contact Us

If you have any questions about our refund terms, please contact us at [email protected]. We are here to assist you.